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eduroam education roaming |
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Purpose and description |
Eduroam, education Roaming, is a service that provides secure wireless access to the network. Users visiting a participating Institute are able to use the local wireless network from the host institution, using the same credentials (username and password) in use in their own institution, without the necessity on handling any formalities at the host institution. The purpose of the Italian Federation Eduroam is to facilitate the network access to GARR and to the other networks connected, to the mobile users (roaming users) of participating organizations. The Federation is coordinated by the Consortium GARR, which acts as the Italian representative to the other federations and confederations. Eduroam is a TERENA trademark. |
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Recipients of the service |
Students Lecturers-Professors Technical Administrative Staff Authorized users from other federated EDUROAM sites |
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Service structure |
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Type of service |
Single |
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How to request and get the service |
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List steps |
UNICAL users: The service is automatically available to all lecturers and to the administrative technical staff registered on soldi.unical.it, and to all students registered on the SOS service.
EDUROAM external users: you must contact your facility. You can check if your institution joined Eduroam by accessing to this dedicated page |
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Modalità di fruizione |
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Access mode |
In UNICAL: By connecting to Wifi networks with their name beginning with “eduroam”, like “eduroam-WifiUNICAL”. Outside UNICAL: By connecting to Wifi networks named “eduroam” or with a name like “eduroam-xxxxx”. To connect automatically with your smartphone shot with a QR code reader app and follow the instructions. |
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Service authentication mode |
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Authentication type |
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Access directions and/or description |
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Contact |
Help desk 0984-494897 |
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Office Location |
Cubo 22B, first floor |
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Usage support |
All the guides accessing the University WIRELESS network for different operating systems: Support requests must be submitted through the helpdesk.unical.it site. |
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FAQ |
The Frequently Asked Questions are literally the "frequently asked questions"; more precisely there are a series of responses issued directly by service managers, to answer to questions posted or possibly submitted most frequently by the users. |
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Periodi di attivazione annuale |
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Period |
Permanent |
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Delivery time bands and audience reception |
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Delivery time bands |
24/7 |
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Responsibility in the organic plant service |
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Sector |
Networks and systems sector (SRS) |
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Office |
Networks and Security Office |
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Responsible of the Service |
Luca MAROZZO |
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Service Operators |
Luca MAROZZO Ferdinando ARCURI |
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Qualitative Standards |
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Response Times |
Immediate |
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Service promotion |
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Mode |
Signs, plates, posters, e-mail, news on the University website |
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Customer Satisfaction |
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CCS |
All information relating to Customer Satisfaction such as evaluation services, usage statistics or complaints are available in the Customer Satisfaction Center page. |
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Keywords |
Eduroam, wi-fi, wireless, wlan, network access |
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